Koopid was born from a
simple premise:

  • that the relationship between a business and a customer should be modeled as a transparent and persistent conversation.
  • that it is time to break the silos of multiple channels: voice, chat, digital self-service, bots, and consolidate customer interactions into a single, elegant paradigm.
  • that it is time for a radically simple architecture, with AI at the core of Customer Experience Orchestration.

We’re a team of experts in AI and Unified Communications technologies and we’re inventing the future of Customer Engagement. Our core architects have PhDs from some of the best universities on the planet.

We are laying the foundation for the hyper-personalized customer journeys of the future.

Our AI – Native Customer Experience Orchestration platform is delivering transformational customer experience to our clients

Koopid us to learn how you can revolutionize your customer engagement.